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Live Update:

Firmware update
In order to update your Bkool Pro trainer correctly, please place it closer to the PC (not further than 5 cm). Use a USB extension cable for the mini USB See more
How to activate a coupon or Premium subscription
If you purchased your trainer in a store. To activate a Premium subscription: (1) sign up at bkool.com if you haven't done so yet; (2) log in using the email and password you used to sign up See more

Frequently asked questions

  • What subscription does the purchase include?

    2017-03-23

    If you buy through Bkool.com: The price of a trainer usually includes a 3-month Premium subscription, though it depends on the country. Check when you place your order.

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  • My card doesn't work

    2017-03-28

    At Bkool you can pay for your purchases with credit cards (VISA and MASTERCARD) that are authorized for Internet purchases or use Paypal. Unfortunately we cannot accept wire transfers.

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  • How long does delivery take?

    2015-02-05

    The items are delivered to the address provided in about 4-7 working days. Though unusual, keep in mind that international deliveries may be delayed two or three days for various reasons.

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  • Returns policy

    2017-06-27

    To return an order, fill out this form. Before doing so, we recommend you read: General Terms and Conditions of Use (Section 7).

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  • Bkool Mobile

    2017-04-25

    The Bkool Mobile app makes it fast and simple to use your Bkool trainer. It’s available for iOS and Android.

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  • How do I make my first training session?

    2017-03-29

    1- Register. If you are not registered at bkool.com, do so now. You will need to use the same registration email and password to log into the Bkool simulator.

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  • Video editor manual

    2017-07-17

    1. General information Bkool video route editor is a software product which will let you fully revise your recordings, edit any stops or any GPS signal losses, assure that the slopes are correct, eliminate parts of the video, etc.

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  • How to activate a coupon or Premium subscription

    2017-04-18

    If you purchased your trainer in a store. To activate a Premium subscription: (1) sign up at bkool.com if you haven't done so yet; (2) log in using the email and password you used to sign up; (3) go to

    See more