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Live Update:

Firmware update
In order to update your Bkool Pro trainer correctly, please place it closer to the PC (not further than 5 cm). Use a USB extension cable for the mini USB See more
How to activate a coupon or Premium subscription
If you purchased your trainer in a store. To activate a Premium subscription: (1) sign up at bkool.com if you haven't done so yet; (2) log in using the email and password you used to sign up See more

Frequently asked questions

  • What does the trainer include?

    2016-10-13

    Bkool Smart Pro Trainer includes, Quick release, Power adapter, USB ANT+, Front wheel support

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  • Paying fees. Automatic renewal

    2016-10-05

    What is an automatic renewal? When you buy a trainer that includes a Premium subscription, or you buy a Premium subscription, it is automatically renewed. The subscription fee is charged to

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  • How long does delivery take?

    2015-02-05

    The items are delivered to the address provided in about 4-7 working days. Though unusual, keep in mind that international deliveries may be delayed two or three days for various reasons.

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  • Do I have to ship the order or will you pick it up?

    2016-12-29

    The client is responsible for the cost of returning any item (See Return Policy)

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  • The LED on the trainer is not lit

    2016-10-14

    If you have the Classic (white) model: This does not indicate a fault. In fact, on the Classic model this LED never turns on, it only turns on on the Pro model.

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  • Simulator manual

    2016-11-07

    The Bkool Indoor simulator is available for the following systems: Windows, Macintosh, Android, iPad.

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  • Video editor manual

    2016-11-10

    1. General information Bkool video route editor is a software product which will let you fully revise your recordings, edit any stops or any GPS signal losses, assure that the slopes are correct, eliminate parts of the video, etc.

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  • Advantages of being Premium

    2016-10-06

    Never miss a session. The automatic subscription makes it easier to exercise. You'll never miss a workout because you forgot to renew your subscription.

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