Orders

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Can I change or cancel my order?

2015-02-05

If you want to cancel or change an order BEFORE IT ARRIVES:

We can change or cancel your order before it is shipped if you contact us right away. Once your order is shipped, we can't do anything until it arrives. The trainer leaves out factory within one or two working days (except weekends), so if more than two have passed, don't contact us, wait until it arrives.

If you want to cancel or change an order AFTER IT ARRIVES:

If your order has arrived, you have 14 calendar days to return it. See our Returns policy.

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