Premium

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How to activate a coupon or Premium subscription

2018-03-21

If you purchased your trainer in a store.

In order to activate your Premium subscription, redeem the coupon on our website by following these steps:

  • 1 - Log into bkool.com with your user data (email and password), or sign up.
  • 2 - Completely empty your shopping cart.
  • 3 - Go to the Coupons section or click on link
  • 4 - Enter the coupon code and click on Send.
  • 5 - Complete the purchase (at no cost) and enter your credit card or Paypal account info to activate your 3-month Premium subscription.

If you purchased your trainer at Bkool.com from Europe

In this case you don't have to do anything. Your Premium subscription will be automatically activated when you purchase it.

If you purchased your trainer at Bkool.com outside Europe.

Follow the above steps indicated for trainers purchased in a store.

COUPON PROBLEMS AND QUESTIONS

How can I check the details of my subscription (dates, etc.)?
Do it through this link. Before clicking the link, make sure you are logged in.

How can I see if my subscription is active?
Do it through this link. Before clicking the link, make sure you are logged in.

I can't activate my coupon.
Make sure you've followed the steps indicated at the beginning of this answer. If you still can't activate it, send us an email with (1) the coupon code, (2) the name and address of the store where you bought your trainer, (3) the purchase date and (4) a scan of your receipt.

I don't see my coupon in the basket.
If you bought your trainer in the Bkool.com store from Europe, the coupon is activated automatically for you in your user account. If you bought your trainer in a store, make sure the purchase included a coupon and send us an email with (1) the name and address of the store where you bought your trainer, (2) the purchase date and (3) a scan of your receipt.

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