Orders

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  • What does the trainer include?

    2017-02-21

    Bkool Smart Pro Trainer includes, Quick release, Power adapter, USB ANT+, Front wheel support

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  • How do I buy a trainer as a gift?

    2016-08-30

    It's very easy. Check the option "The trainer is not for me" in your cart. This way the Premium subscription will not be linked to your account; instead, you will get a code to give to the person getting

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  • Can I buy more than one trainer?

    2016-05-23

    Buying more than one trainer. You can't buy more than one trainer at a time. If you need more than one trainer, contract us. We'll make sure you have enough credit.

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  • Can I change or cancel my order?

    2015-02-05

    If you want to cancel or change an order BEFORE IT ARRIVES: We can change or cancel your order before it is shipped if you contact us right away. Once your order is shipped,

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  • What subscription does the purchase include?

    2015-02-05

    If you buy through Bkool.com: The price of the trainer usually includes a one-year Premium subscription. Check when you place your order. If you buy through a store:

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  • I can't place my order

    2015-02-05

    If there's a problem with the website. Try placing the order using another browser, such as Chrome or Firefox. If there's a problem with your credit card. Please read the following:

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  • Can I shop at Bkool.com from my country?

    2015-02-05

    Online orders are currently accepted from Europe and the United States. If your country is not on the list, you can search for a store near you HERE

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  • Do accessories have shipping costs?

    2015-02-05

    When you buy a trainer. When you buy a trainer, certain accessories are included. These are sent in the same box as the trainer as part of a single unit. When you buy accessories individually.

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  • Can I buy Bkool products at a store near me?

    2015-02-05

    Yes. Click below for a list of stores near you. Go > BKOOL HAS DETECTED THE ILLEGAL SALE OF A TRAINER BOUGHT IN TRIAL MODE

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