Payments

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  • Paying fees. Automatic renewal

    2016-10-05

    What is an automatic renewal? When you buy a trainer that includes a Premium subscription, or you buy a Premium subscription, it is automatically renewed. The subscription fee is charged to

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  • Cancel Premium

    2016-10-05

    What is an automatic renewal? When you buy a trainer that includes a Premium subscription, or you buy a Premium subscription, it is automatically renewed. The subscription fee is charged to

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  • Credit card change when purchasing a Premium subscription

    2016-10-03

    Deactivate auto-renewal by going to link and selecting Change. Once your current Premium subscription expires, you'll be able to make the purchase with another card.

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  • Non-payment of fees/Credit card problems

    2015-09-09

    If your credit card expired or was canceled before a monthly or deferred payment was made for the trainer, you will receive an email with instructions to solve this issue.

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  • Payment methods

    2015-08-04

    Card payment only. At Bkool you can only pay with credit cards (VISA and MASTERCARD) that are authorized for internet purchases. Unfortunately we cannot accept wire transfers.

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  • My card doesn't work

    2015-08-04

    Card payment only. At Bkool you can only pay with credit cards (VISA and MASTERCARD) that are authorized for internet purchases. Unfortunately we cannot accept wire transfers.

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  • What currencies do you accept?

    2015-02-05

    The currency will depend on your country of residence: Euro: European Union, except for the United Kingdom. Pound: United Kingdom American dollar: United States

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