Returns

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  • Returns policy

    2017-06-27

    To return an order, fill out this form. Before doing so, we recommend you read: General Terms and Conditions of Use (Section 7).

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  • Do I have to ship the order or will you pick it up?

    2017-06-27

    The client is responsible for the cost of returning any item (See Return Policy)

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  • How do I return an order?

    2015-02-05

    Please read our Returns Policy carefully. Everything is explained in detail there.

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  • Did you receive the order I returned?

    2015-02-05

    We should receive the returned goods within about 7 days. You should contact us after this length of time for more information.

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  • I received a defective item

    2015-02-05

    We apologize for the inconvenience. Contact us right away. You have 14 days to request a refund or a new product. Please provide the following information

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