Trainer

helpcenter.up
  • Bkool Mobile

    2017-04-25

    The Bkool Mobile app makes it fast and simple to use your Bkool trainer. It’s available for iOS and Android.

    See more

  • Differences between the Pro and Go models

    2017-03-28

    The main differences between the Pro and Go models are: - The power they can provide, 1200W (Pro) versus 800W (Go).

    See more

  • Spare parts

    2017-03-28

    If you wish to buy a replacement part for your Bkool trainer, please contact us to see if it is available.

    See more

  • My trainer isn’t detectable via ANT+

    2017-03-28

    If your trainer model is the previous Classic version (white), plug the trainer into a wall outlet and see if you can hear the typical trainer buzzing noise. Also check if the PC detects it when you connect to a computer using a USB Host or Mini USB cable (depending on your trainer’s connection)

    See more

  • The resistance on the trainer won't change.

    2017-03-28

    Do you feel any change in the resistance when the slope changes, or is it always the same? Please make sure the trainer is correctly paired and try a different session. You can also go on our website and verify that your weight information is correct, since it can affect the trainer's resistance.

    See more

  • Using a heart rate monitor

    2017-03-28

    Monitors that use ANT+ or Bluetooth Smart technology are compatible with Bkool.

    See more

  • How to pair the Bkool trainer (Pro and GO)

    2017-03-28

    To pair the Bkool trainer with the simulator, make sure the trainer is correctly plugged in to an outlet. The Pro and Go models can be paired via Bluetooth or ANT+ if they are updated to the latest firmware version available.

    See more

  • How to install the cadence/combo sensor

    2017-03-28

    Follow the instructions provided with the device. Place it on your bicycle’s left chainstay such that when you turn the pedals, the magnets pass within about 1 mm of the cadence and/or speed sensor. Securely attach the sensor with the plastic ties. The face with the Bkool logo must face the magnet.

    See more

  • ANT+ FE-C protocol

    2017-03-28

    The Pro trainer, if updated to its latest firmware version, and the Go model can also be used with any other simulator compatible with the ANT+ FE-C protocol.

    See more